THE PROCESS

How DOWAME works

Four steps. Real people. Done in minutes.

01✉️

Sign in with your email

No password, no Korean phone number, no app to install. Your email is all it takes.

02💬

Tell us what you need

Write in English, Japanese, or Chinese — whatever feels natural. A photo or screenshot is fine too.

03📋

Get a free quote

We look into it and send you a clear breakdown. No cost to ask, no pressure to say yes.

04

Pay only if you go ahead

PayPal and Wise accepted. No Korean bank account, no local card required.

REAL EXAMPLES

🛵

Food delivery to your hotel

  1. 1Send us a photo of the hotel name card — or just type the name
  2. 2We find a good place nearby and send you the menu and total price
  3. 3You pay us, we handle the Korean app and coordinate the delivery
  4. 4Food arrives at your hotel lobby in around 30 minutes
I'm at Hotel28 Myeongdong. Can I get fried chicken and beer for two?
DW
On it! Kyochon is right nearby — ₩38,000 including delivery, about 30 minutes. Here's the payment link 👇
🚕

A Korean taxi card

  1. 1Tell us your destination — a hotel name, landmark, or neighbourhood
  2. 2We write out the address in Korean for you
  3. 3Show the card to any taxi driver or paste it into a ride-hailing app
  4. 4Works offline, no data connection needed
Can you make a taxi card for Bukchon Hanok Village?
DW
북촌한옥마을 (Bukchon Hanok Village) Save this screenshot and show it to your driver 🚕
🏥

Finding a hospital or pharmacy

  1. 1Describe your symptoms or tell us what medicine you need
  2. 2We find the nearest option to your hotel
  3. 3We give you the address in both Korean and English
  4. 4We add basic Korean phrases to explain your situation at the counter
I have a terrible headache. Is there a pharmacy nearby?
DW
Olive Young — 3-minute walk from your hotel, exit 2 at Myeongdong Station. They carry Tylenol and ibuprofen 💊

PRE-ARRIVAL · BEFORE YOU FLY

Shop Korean stores before you arrive

Order from Coupang, Olive Young, Musinsa, Daiso, and more. We deliver to your hotel — no Korean phone number needed.

01

Send us the product link

Copy the URL or screenshot from Coupang, Olive Young, Musinsa, Daiso, or Naver Shopping.

02

We check route & quote the cost

We confirm stock, check delivery timing to your hotel, and send a clear cost breakdown — before you pay.

03

Pay via PayPal or Wise

No Korean bank account or local card needed. We place the order on your behalf.

04

Delivered to your hotel

Items arrive at your hotel lobby before your check-in — or on whatever schedule works for you.

Live support: 9 AM – midnight KST · AI tools & phrase cards: 24/7

⚡ Ready to try?

First chat is always free

No app. No Korean phone number. Just chat.

Get started →

Have a question first? Browse the FAQ →

相談