Privacy Policy

We collect the following personal information to provide our services.

1. Processing food delivery orders and confirming delivery
2. Sending order confirmation emails and providing customer support
3. Processing payments and refunds
4. Improving the Service and developing new features
5. Detecting and preventing violations of our Terms of Service

We retain personal data for the following periods.

1. Account information: until account deletion (deleted immediately upon request)
2. Order and payment records: 5 years (electronic commerce regulations)
3. Consumer complaints and dispute records: 3 years (electronic commerce regulations)
4. Access logs: 3 months

We do not sell or share your personal information with third parties except in the following cases.

1. You have given explicit consent
2. Required by law or a lawful investigative request
3. Sharing order details (hotel name, room number, special requests) with the restaurant to fulfill your order

We use the following third-party processors to operate our Service.

You may exercise the following rights at any time.

1. Request access to your personal data
2. Request correction or deletion of your personal data
3. Request that we stop processing your personal data

To exercise these rights, email us at gtoh89@gmail.com. We will respond promptly.

1. We use cookies to improve your experience on the Service.
2. Cookies are used to maintain session state necessary for the Service to function.
3. You can disable cookies in your browser settings, but some features of the Service may not work correctly.